PRIVACY POLICY 

​

We at Incubate-IQ ("Incubate-IQ," "we," "our," or "us") value the privacy of individuals who use the Incubate-IQ websites located at www.incubate-iq.com (the "Site") and Incubate-IQ products and services (collectively with the Site, the "Services"). This Privacy Policy (the "Policy") describes the information we collect from visitors, users, and others who access or use the Services ("you" or "your"), how we use and disclose such information, and the steps we take to protect such information. By visiting the Site and/or using the Services, you consent to the privacy practices described in this Policy. 

​

This Policy is incorporated into and is subject to the Incubate-IQ Terms of Service. This Policy incorporates our Data Protection Addendum. Capitalized terms used but not defined in this Policy shall have the meanings ascribed to them in the Terms of Service. 

​

1. Information We Collect 

​

Personal Information: While using the Services, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal Information may include, but is not limited to, your name, address, email address, location, payment information, government identification information, and other contact and identifying information. You may provide us with Personal Information when you register for an account, use the Services, contact customer support, sign up for marketing materials, or otherwise communicate with us. Please note that if you choose not to provide us with certain Personal Information or opt out of certain contact permissions, we may not be able to provide you with certain parts of the Services. 

​

Usage Information: We collect information about how you interact with the Services, which may include device type, IP address, operating system, browser type, referring web site address, activity on our website, device ID, access dates and times, location, information about your transactions on the Services, and other system activity. We may collect certain information automatically using technologies such as cookies, web beacons, pixels, browser analytics tools, server logs, and mobile identifiers. In many cases, the information we collect using cookies and other tools is used in a non-identifiable manner without reference to Personal Information. For example, we may use the information we collect to better understand site traffic patterns and to improve your experience. In some cases, we may associate the information we collect using cookies and other technologies with Personal Information in order to provide you with the Services or to improve your experience on our Site. We track users' use of the Services, but we do not track users across third-party websites. We do not process or respond to web browser "do not track" signals or other similar transmissions that indicate a request to disable online tracking of users who visit or use the Services. 

​

Personal Information We Collect Through Our Social Media Sites: We have pages on social media sites such as Facebook, Twitter, YouTube, LinkedIn and others ("Social Media Pages"). When you interact with our Social Media Sites, we collect personal information that you choose to provide to us, such as your contact information. In addition, the companies that host our Social Media Sites may provide us with aggregate information and analytics about the use of our Social Media Sites. 

​

Personal Data Processed on Behalf of Clients: In order to provide the Services, our Platform connects to our clients' systems and to third party services used by our clients to access financial, accounting, and related data of our clients and their clients. Through these connections, we may receive personal information about employees and customers of our customers and our customers' customers that they provide to us, such as employee names, titles, and contact information; vendor names and contact information; transaction history; and customer names, contact information, and financial information. We process this information in accordance with our Terms of Service and other agreements with our customers. We do not have a direct relationship with the individuals whose personal information we process on behalf of our clients. If you are such an individual and no longer wish your information to be used by one of our customers using our services, or if you wish to access, correct, or request deletion of your information, please contact the customer with whom you are interacting directly. 

​

Third Party Cookies: When you use and visit the Services, we may also use third-party services such as Google, Facebook, Intercom and others that use cookies to collect information about you. Third parties may also use cookies, web beacons or other devices to collect information when you use the Services. Incubate-IQ does not control any cookies or other data collection devices that may be placed on the Site by third parties, and this Policy does not cover the use of such cookies and/or other data collection devices by third parties. We encourage you to review the privacy policies of such third parties to learn more about the information they may collect and the choices you have regarding the collection, use and sharing of such information. You may be able to "opt out" of the collection of information through cookies or other tracking technologies by actively managing the settings on your browser or mobile device. 

​

2. How we use your information 

​

To provide, maintain and improve the Services. We may use your information to 

​

• Communicate with you when you contact us directly, purchase the Services, or sign up for marketing materials. 

• Fulfill our obligations under the contract we have entered into with you. 

• Provide customer service and process any transactions. 

• Send you confirmations, updates, security alerts, and support and administrative messages. 

• Detect and prevent fraud. 

• Operate, protect, and improve the Services and your experience, such as by conducting analysis and research. 

• Troubleshoot and prevent errors. 

• Personalize and improve the Services, including recognizing and contacting you across multiple devices. 

• Monitor and analyze usage and trends and otherwise measure the effectiveness of the Services. 

• Develop new features. 

Sharing Your Information. When you use the Services, you authorize us to share information: 

​

• That you direct us to disclose to others. 

• To our third-party business partners, vendors, and consultants who perform services on our behalf or who help us provide the Services, or with whom you have indicated an interest in introducing or working with, such as accounting, tax, legal, technical, marketing, or other services. 

• If required to do so by law or in the good faith belief that such action is necessary to comply with local, state, federal or international law, or to respond to a court order, judicial or other governmental subpoena or warrant, or in the event of bankruptcy proceedings. 

• When we believe in good faith that such action is reasonably necessary or appropriate to protect the rights, property, or safety of Incubate-IQ, our users, our employees, copyright holders, third parties, or the public, including, without limitation, to protect Incubate-IQ or our users from fraudulent, abusive, inappropriate, or unlawful use of the Services. 

• To enforce or apply this Policy, our Terms of Service, or our other policies or agreements. 

• In connection with or during negotiations for a merger, sale of assets, financing or acquisition, or in any other situation where information may be disclosed or transferred as one of the business assets of Incubate-IQ. 

• APIs: In order to provide the Service, we may collect Personal Data and other information from third parties through application programming interfaces ("APIs"). If you maintain an account with any of the following third parties, please be aware that such third party has reserved the right to access and use information we receive through its API in a manner consistent with the third party's privacy policy: 

Google, Inc. (https://policies.google.com/privacy) 

Intuit, Inc. (https://www.intuit.com/privacy/) 

Crunchbase, Inc (https://about.crunchbase.com/terms-of-service/privacy-policy/) 

Merge API, Inc (https://www.merge.dev/legal/privacy-policy) 

ZenLeads Inc. d/b/a Apollo.io (https://www.apollo.io/privacy-policy) 

Xero Limited (https://www.xero.com/us/legal/privacy/) 

Nothing in this policy restricts the sharing of aggregated or de-identified information, which may be shared with third parties without your consent. Nothing in this Policy restricts or limits our collection and use of aggregated or de-identified information. 

Links to Third Party Sites and Services: The Services may contain links to other web sites. We are not responsible for the practices of, or the information or content provided by, any websites or services linked to or from the Services. Please remember that if you use a link to go from the Services to another website, this Policy does not apply to those third-party websites or services. Your browsing and interaction on any third party website or service, including those that have a link on the Services, is subject to that third party's own rules and policies. Please review those rules and policies before proceeding. In this case, if you wish to exercise your rights with respect to your personal information, please contact the third party directly. 

​

3. How we protect your information. 

​

We take steps to protect Personal Information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction, such as the use of firewalls, password protection, secure socket layer, encryption, and other security measures. We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting or reporting requirements. To comply with applicable laws and regulations governing our provision of the Services, we may retain certain Personal Information for seven years after receipt. We may also retain and use your personal information for as long as necessary to resolve disputes and/or enforce our rights. Where we rely on your consent to process your Personal Information, you have the right to refuse consent and/or, where consent has been given, to withdraw it at any time. This does not affect the lawfulness of the processing prior to the withdrawal of your consent. In addition, in certain circumstances, you may ask us to delete your personal information. Please note that if you withdraw your consent or ask us to delete your Personal Information, we may not be able to provide certain aspects of the Services. 

​

We restrict access to Personal Information to our employees, agents, contractors and other third parties who have a business need to know. They will only process Personal Information on our behalf and are subject to confidentiality obligations. We have procedures in place to address any suspected breach of Personal Information and will notify you and any applicable regulatory authorities of a breach as required by law. 

Please note, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed to be free from interception or other misuse. In order to protect the confidentiality of your account, you must keep your password confidential and not disclose it to anyone. You are responsible 

for all uses of the Services by anyone using your password. Please notify us immediately if you believe your password has been compromised. 

​

4. International Transfers and Your Rights 

​

European Users: If you choose to use the Services from the European Economic Area ("EEA"), the United Kingdom, Switzerland or other regions of the world with data collection and use laws that may differ from U.S. law, please note that you are transferring your Personal Information outside of those regions to the United States of America for storage and processing. By providing any information, including Personal Information, on or to the Services, you consent to such transfer, storage and processing. 

We offer the European Union Model Clauses, also known as the Standard Contractual Clauses, to meet the adequacy and security requirements for our customers operating in the EEA, the United Kingdom, Switzerland and other international transfers of Personal Information (the "Model Clauses"). These Model Clauses are attached to and incorporated into our Privacy Addendum. 

​

As described in this Policy, we may share Personal Information with third parties and may be required to disclose information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. 

​

The legal grounds for our processing of your personal information for the purposes set out in this Policy are as follows: 

​

• You have given your consent by agreeing to this policy, which you may revoke at any time by emailing us at the email address below. 

• It is necessary for our contractual relationship. 

• The processing is necessary for us to comply with our legal or regulatory obligations. 

• The processing is in our legitimate interest as the provider of the Services (for example, to protect the security and integrity of our systems and to provide you with customer service and the core functionality of the Services). 

Other International Transfers: If you are located outside of the U.S., the EEA, the U.K. and Switzerland, and you choose to provide us with Personal Information, we may transfer and process your Personal Information in the U.S. (or any other country in which we operate or have co-location facilities) and in accordance with our Privacy Statement. When you provide Personal Information, it may be sent to servers in the United States and other countries around the world. 

​

Your Rights: Individuals in certain countries, including the EEA, the United Kingdom and Switzerland, have certain legal rights with respect to their personal data. Subject to any exceptions provided by law, you may have the right to request access to information and 

to update, delete, or correct such information. You can usually do this by using the settings and tools provided in your Services account. If you are unable to use the settings and tools, please contact us at the email address below. 

​

5. Children's Privacy 

​

The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we learn that we have collected the personal information of a child under the age of 16, we will take steps to delete that information from our files as soon as possible. 

​

6. Access and Modification of Your Information 

​

If you have an account on the Services, you may access and modify your personal information associated with your account in your profile settings or by emailing us at the email address below. We will take steps to delete your Personal Information as soon as practicable, but we may not be able to modify or delete your Personal Information in all circumstances, and some information may be retained in archived/back-up copies for our records and as otherwise required by law. You may "opt-out" of receiving marketing or promotional emails from us by following the instructions in those emails or by emailing us at the email address below. If you opt-out, we may still send you non-promotional emails, such as emails regarding your account or our ongoing business relationship (i.e., account verification, transactional communications, changes/updates to features of the Services, and technical and security notices). 

​

7. Policy Changes and Updates 

​

We reserve the right to change the terms of this policy at any time. Please check this page periodically to be aware of any changes. If we change this Policy, we will make it available through the Services and indicate the date of the most recent revision. Your continued use of the Services after the revised Policy is posted will mean that you have read, understood, and agree to the current version of this Policy. 

​

8. Contact 

​

Please contact us with any questions regarding this Privacy Policy at info@incubate-iq.com.